Privacy Policy
Last updated: June 19, 2026
FJ EXPRESS INC. (referred to as "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Request a quote – name, email address, phone number, pickup/delivery addresses, vehicle details.
- Create an account – username, password, contact information.
- Communicate with us – via email, phone, SMS, or web forms.
- Use our services – payment information, transaction history, and service preferences.
- Opt into SMS notifications – your mobile phone number and consent records.
We also automatically collect certain technical data (IP address, browser type, device information, cookies) to improve your experience.
2. How We Use Your Information
We use your personal information for the following purposes:
- To provide, maintain, and improve our car hauling services.
- To process transactions and send you related information, including confirmations and invoices.
- To communicate with you – including responding to your inquiries, sending service updates, and appointment reminders.
- To send you promotional communications (only with your consent).
- To ensure compliance with legal obligations and enforce our terms.
- For internal analytics, fraud prevention, and security.
3. Sharing Your Information
We do not sell or rent your personal information. We may share your data only in the following circumstances:
- With service providers and carriers – to fulfill your transport request (e.g., dispatch, drivers, insurance partners).
- For legal reasons – if required by law, court order, or government regulation.
- With your explicit consent – for any other purpose you authorize.
SMS consent is not shared with third parties or affiliates. Your phone number and consent to receive SMS messages are used solely by FJ EXPRESS INC. to communicate with you as described in our SMS Terms.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Your Rights
You have the right to:
- Access, correct, or delete your personal information.
- Withdraw consent at any time (where we rely on consent).
- Opt out of marketing communications.
- Request a copy of your data.
To exercise these rights, contact us at Fjdispatchs24@gmail.com.
6. Cookies & Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences in your browser settings.
7. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with a revised "Last updated" date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us: